1. Scope of this Privacy Policy
This Privacy Policy is intended to inform you about how Wienerberger AG (“wienerberger”) uses personal data, what information about the users of our website(s), online applications or our mobile platforms (“online services”) is collected and evaluated, and subsequently used, passed on to third parties or processed in any other way.
This Privacy Policy applies to Wienerberger AG. It does not apply to online services of companies of wienerberger covered by their own privacy policies or for online services operated by third parties.
2. Collection of information
2.1. Data provided by you
As a rule, disclosure of personal data is not required for the use of our online services. If personal data (name, postal address or email address) are collected within the framework of our online services, this is done, as far as possible, on a voluntary basis. If, for instance, you wish to forward us your GardenVisions designs, we require your email address as well as information that enables us to verify that you are the owner of the email address indicated.
3. Use of personal data
As a matter of principle, personal data provided by you are processed and used by us exclusively for the purposes specified. These include, in particular:
› Provision, improvement and support of our online services: This includes data analyses, the identification of usage trends, as well as calculations and statistics on user access patterns.
› Marketing: Your personal data will only be used for marketing purposes, such as surveys, raffles or other advertising campaigns, if you have agreed to such uses. In this case, your data will be stored for the duration of one year, unless longer storage is legally permissible for other reasons. Your consent to use your personal data for marketing purposes can be withdrawn at any time. For details, see item 5.
› Use of contact form: If you use the contact form for enquiries, the information provided by you in the contact form, including your contact data, is used to process the enquiry and stored for later use in case follow-up questions arise. If necessary, for the purpose of processing your enquiry we can also transmit your personal data to other companies of wienerberger (see item 4) or to third parties involved. Your personal data will be stored for the duration of processing the enquiry and a maximum period of one year after completion of processing, unless longer storage is legally permissible for other reasons.
› Protection of rights and property: If we have reason to believe that the rights and the property of wienerberger, its suppliers and customers or third parties have been or could be impaired, we can use and transmit your personal data in order to protect such rights and/or such property. Moreover, we reserve the right to disclose your personal data, provided such disclosure is required by law or by order of competent authorities, to safeguard due process in accordance with the procedure indicated on our website(s), and to protect the aforementioned rights.
› Cleansing and consolidation of data: From time to time, the personal data provided by you can be cross-checked against or consolidated with (i) data from our existing registers (online and offline), (ii) data taken over from a legal predecessor, or (iii) data from other sources.
4. Transmission and disclosure of your personal information
Depending on the type of interaction you requested (e.g. call to be returned, placement of an order, request for services, information, etc.), your data may be exchanged with third parties involved in order execution (e.g. mail order companies, banks, etc.) or other companies of wienerberger . We may also be required to disclose personal data in order to meet legal requirements or to enforce rights and agreements.
› Transmission of data to third parties: For the execution of certain orders and for the provision of certain services we work with external providers (e.g. forwarding agents). Such providers are allowed to use or transmit the data collected and processed by us for no other purpose, but execution of the order placed by wienerberger.
› Usage of data within the Group: Wienerberger AG and its affiliated companies are part of an international group of companies with cross-border internal operational processes, structures and technical systems. We may use your personal data within the Wienerberger Group and, if need arises, transmit them to our sites in other countries for the purposes indicated under Item 3 and in accordance with this Privacy Policy. Our Group-wide data protection guidelines and procedures are designed in such a way as to ensure an equally high level of data protection in all countries we operate in. For a complete list of the companies of our Group, please click https://www.wienerberger.com/contact or https://www.wienerberger.com/en/about/locations.html
› Compliance with laws and similar obligations: We will transmit your personal data in order to (i) enforce or comply with a law, a regulation, an order issued by a public authority or compulsory measures, (ii) detect and prevent security threats, fraud or other malicious activities, (iii) protect and/or enforce the rights and the property of wienerberger or of third parties, and (iv) protect the rights and the personal security of our employees and of third persons.
5. Right to information, right of withdrawal and deletion of your personal data
You have the right to request information in writing about your personal data stored by us. Moreover, in connection with the use of your personal data, you have the right to correction, deletion, suppression or restriction of processing as well as the right to lodge a complaint with the data protection authority. Please address such requests as well as any other questions to the contact point indicated under item 7.
6. Data security
wienerberger employs a large variety of data security measures to ensure the confidentiality and integrity of your personal information. However, given the nature of the Internet, we wish to draw your attention to the fact that there may be security gaps in data transmission via the Internet (e.g. communication by email) and that complete protection of data from access by third parties is not possible.
7. Contact
For any questions relating to this Privacy Policy or the processing of your data, please contact:
Wienerberger AG
Wienerbergerplatz 1
1100 Vienna
Austria
T +43 1 60192-0
office@wienerberger.com